Not all there

The product I received did not have most of the functions and options advertised in the App Store. While watching their how to videos, I realized the options they say to click on, I didnt have. Nothing in app about having to get those options, their website indicates the options should be there in the app. Tried contacting customer service, so far, no response.

MWWimberley about Floorplans Pro, v2.4.6